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16 case studies that prove Social CRM | - BarnRaisers

日期：2024-09-13

13 Jan 2011 ... Many expect Social CRM to be a hot phrase in 2011. It should be because the three most influential ......

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Social CRM Case study: Sony Europe Creates a ... - Our Social Times

日期：2024-09-10

23 Sep 2014 ... This case study looks at how Sony use a peer-to-peer forum to offer effective social customer service ......

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How Brands Must Evolve from CRM to Social CRM - Brandwatch

日期：2024-09-14

25 Mar 2013 ... Social CRM is not a new thing that aims to replace traditional CRM. It's rather an evolution of how we ......

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From social media to Social CRM - IBM

日期：2024-09-12

With the explosion of social media usage, businesses are feeling pressure to be where their customers are....

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Best Buy case study Social CRM connects customers and ... - Lithium

日期：2024-09-15

Best Buy case study. Social CRM connects customers and drives $5M benefit. 1 about Best Buy. Best Buy is a ......

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CRM Case Study | CRM Case Studies - B2B Marketing

日期：2024-09-15

CRM case studies presented by B2B Marketing knowledge bank. Customer Relationship ... CASE STUDY: Bosch Professional Power Tools implements social media CRM platform. 14 October 2011....

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